Research
WorkBench Revisited: Workplace Agents Two Years On
AI workplace agents have improved dramatically since 2024, with the best model now completing 89% of tasks compared to 43% two years ago, while harmful actions dropped from 26% to 2.5%. The research shows capability and safety improvements go hand in hand rather than trading off against each other. However, frontier models still make basic mistakes that can cause irreversible harm, such as sending emails to wrong recipients.
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